Financial Wellbeing – Looking at the bigger picture


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Age UK South Lakeland is proud to announce the launch of their new Financial Wellbeing project. This project has been jointly funded by the Big Lottery Fund and United Utilities. The aim of the project is to address poverty, isolation and ill health in older people in South Lakeland.

The Compass research project shows that 53% of older people who participated in the research programme in South Lakeland have some difficulty managing on their current income. That’s over half!  If an older person is forced to choose between heating and eating it will clearly have a knock on effect on their health and, in turn, on their happiness. This project, along with other Age UK South Lakeland initiatives, aims to tackle this problem head on through the services we offer.

The Financial Wellbeing project enables our Compass Officers to meet vulnerable clients in the comfort of their own home, conduct a holistic assessment and create a plan to address any money problems, isolation issues and help manage any health conditions the client may have.

We have also recruited and trained a team of Money Mentor volunteers to assist older people facing poverty to claim the benefits they may be entitled to, review and reduce their utility bills, help tackle any debt they may have and assist them with budgeting. These volunteers will work alongside our fully trained and experienced Compass Officers.

Age UK South Lakeland’s Partner Relations and New Services Development Manager, Pam Lewis said “It is so important for older people to remember that they are not alone and it’s never too early or too late for them to seek help. The team are really excited about this project and being able to offer support which will help make a real difference to the lives of older people.”

This project complements our existing services and will enable us to support an even greater number of older people in South Lakeland, helping us all to love later life.

 To find out more about our Financial Wellbeing project or to refer a client please call our Helpline on 01539 728180

Or email



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