Payment cards

Payment Cards


Payment cards must support not restrict choice and control for users of direct payments: A new report from the Independent Living Strategy Group (ILSG), based on FOI returns from all English councils with statutory social services responsibilities reveals significant concerns about payment card practice and makes recommendations on how councils can properly comply with Care Act guidance.

Commenting on the report, Sue Bott, DR UK Deputy CEO said; “On the face of it pre-payment cards may seem a convenient way to pay for support but I have always had my concerns particularly because Councils can see when and where you have support which is an infringement of people’s privacy.  Interesting that this report finds that whilst councils insist on people with direct payments reporting on how the money has been used to the last penny; when it comes to knowing how much a pre-payment card service costs some of them are unable to say.”


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